Restaurant Digital Menu Finder with Loyalty Points System

A Major Malaysia Company Menu Management System for Restaurants

Project at a Glance

This multi-phase project required Digital Dividend to design and develop a web application customers use to select and order food. Additionally, a mobile application was required. The system facilitates a loyalty system where customers can search for restaurants and their menus, visit restaurants, scan QR Codes, and be rewarded points for increasing orders.

THE CHALLENGE

There was no mobile application nor tracking system to record customer visits.
The restaurateurs had no way to verify whether site visitors were ordering food or not.
Systems were not automated.

TOOL SELECTION

Asp.Net, Sql Server, Java Android Native, Objective C iOS Native.

SOLUTION IMPLEMENTATION

Digital Dividend designed and developed the web and mobile applications in multiple phases.

In Phase 1: We implemented a system where customers can order food. In Phase 2: We created a restaurant loyalty program and housed it in a mobile application. When customers visit a restaurant, they scan a QR Code to see the latest menu. Scanning identifies how many times the customer visits that restaurant, and the system then records whether that visitor purchases food. We accomplished this with a Point of Sale feature linked to the visit. Once the order is placed, that customer sees the order in the application where they can confirm or dismiss the order. Loyalty points get added following each successful order. Loyalty points accumulate with each order.

ENTERPRISE? STARTUP? SMALL BUSINESS?